Dienstag, den 08. Mai 2012 um 19:23 Uhr

Orchestrator Runbooks missing in Orchestrator Webconsole or Service Manager

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Dienstag, 08. Mai 2012 Stefan Horz

When Orchestrator Runbooks are not visible in Orchestrator Webconsole or Service Manager you just should check some basics:

  • Is the Runbook in a (sub-) folder from the Sync-Folder of the SCO-Connector for Service Manager and the Sync was successful.
  • Are there special permissions set in the (sub-) folder containing the Runbooks?

If all is checked you can clear a table in the Orchestrator Database using Microsoft SQL Server Management Studio.


Connect to the Orchestrator Database using Microsoft SQL Server Management Studio and execute this statement:

TRUNCATE TABLE [Microsoft.SystemCenter.Orchestrator.Internal].AuthorizationCache

tuncatetable cache

Update: The solution if Runbook Statistics not up-to-date in Orchestrator Console is described here .

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